Refund policy

Every Feisty & Co. item is made to order just for you, which means we can't accept returns or exchanges for sizing or a change of heart. Please check the size guide before you order, and if you're between sizes or unsure, message us. We're happy to help you land on the right one.

Damaged, defective, or wrong items

If your order shows up damaged, defective, or just plain wrong, that's on us. Send us a photo within 7 days of delivery and we'll make it right with a replacement or a refund, your pick. Reach us at shopfeistyco@gmail.com.

Order changes and cancellations

Since we start making your order right away, we can only change or cancel it within 12 hours of purchase. Message us as soon as you can and we'll do our best.

Lost or stolen packages

Once your package leaves us and tracking shows delivered, it's out of our hands. If tracking says delivered but you don't have it, check with your household and neighbors first, then file a claim with the carrier. Reach out to us and we'll help however we can.